We offer the following Services:

Corporate/Business Planning

  • Corporate Direction and Governance
  • Strategic, Tactical & Operational Planning Facilitation and Best Practice
  • Business Plan Development
  • Cost Justification Definition & Return on Investment (ROI) Analysis
  • Contingency Planning

Process, Procedure & Workflow Development & Training

  • Required Process & Procedure Identification
  • Detailed Process & Procedure Development
  • Workflow Definition
  • Operational & Service Level Agreements Development
  • Process Implementation Planning & Best Practice
  • Process & Procedure Employee Training Scenario Development
  • Change & Business Transformation Best Practices
  • Capability Maturity Model Best Practices

Programme & Project Management

  • Programme and Project Management following Project Management Institute (PMI) best practice under the direction of certified Project Management Professionals (PMP)

Metrics, Satisfaction Surveys & Informed Business Decision Action Planning

  • Metric Goal Definition & Development of Base line & Ongoing Performance Metrics
  • Satisfaction Surveys, Derivative Action Goals & Continual Improvement Process Development
  • Metrics Analysis as well as Informed Business Decision & Action Planning
  • Continuous Improvement Planning & Best Practices

Operational Mergers & Acquistions

  • Organizational Change Strategies
  • Workgroup Empowerment Strategies
  • Operational Assessments
  • Operational Integration Strategies & Facilitation

Employee Training

  • Development & Delivery of Customized Employee Training Programs

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